We implement Salesforce Commerce Cloud storefronts — B2C, Salesforce B2B Commerce, and headless — connected to the CRM data that makes every order part of one customer record.
Salesforce Commerce Cloud runs your storefront on the same platform as your customer data, so orders, service cases, and marketing consent live on one record instead of three systems. As a Salesforce Commerce Cloud consultant, Apexify implements B2C storefronts, Salesforce B2B Commerce, and headless builds — from catalog and pricing through checkout, order management, and the integrations behind them.
B2B and B2C are different problems. B2C is about conversion: fast pages, clean search, personalized merchandising. Salesforce B2B Commerce is about making it effortless for a known buyer to do repeat business: contract pricing, account hierarchies, quick reorder, and purchase approvals. We implement both, and we design each around its actual buyer.
A typical engagement includes:
We implement Commerce Cloud for manufacturers, distributors, retailers, and D2C brands — wherever the storefront needs to behave like part of the business rather than a bolt-on beside it.
A commerce build starts with discovery across three fronts: your catalog and pricing complexity, your integration map, and your buyer's actual purchase journey. For B2B that means understanding contract pricing rules and who is allowed to buy what; for B2C it means understanding what converts. Design produces the storefront architecture, the data flows, and a sprint plan you approve before the build.
Implementation runs in sprints with a working storefront in a sandbox environment early, so merchandisers and sales teams can click through real products and prices rather than review mockups. Integration is usually the heaviest workstream — ERP for products, inventory, and orders, plus payment, tax, and shipping providers — and we treat it with the same rigour as our dedicated integration practice.
Before launch we load and validate the full catalog and customer accounts, test checkout end to end including failure paths, and rehearse cutover. After go-live we stay through hypercare, then iterate on search, merchandising, and conversion with real traffic data. Launch scope is deliberately phased: a working storefront selling your core catalog beats a delayed one selling everything, and the roadmap keeps improving conversion after go-live based on what real buyers actually do.
The reason to run commerce on Salesforce is the customer record: the buyer on your storefront is the same person in your service console and your marketing journeys, without a nightly sync between three vendors. We implement Commerce Cloud specifically to exploit that advantage — storefront experiences and post-purchase service that draw on the same live data.
Apexify is an official Salesforce Partner with 20+ years of combined team experience and a 98% client satisfaction rate, delivering commerce projects from our Calgary headquarters and remotely across Canada and the US. We are also platform-agnostic where it counts: if Salesforce Commerce Cloud is oversized for your volume or catalog, we will say so before you commit to licences.
Commerce Cloud fits manufacturers and distributors moving order-taking online with B2B Commerce, retailers unifying storefront and service, and D2C brands that want commerce, marketing, and support on one platform. After launch, our managed services team keeps the storefront, integrations, and releases running.
B2C Commerce is built for consumer storefronts — conversion, merchandising, and high traffic. Salesforce B2B Commerce is built for business buyers — contract pricing, account hierarchies, quick reorder, and purchase approvals. They solve different problems, and some companies run both. We help you pick based on who actually buys from you.
Most Commerce Cloud implementations run 12-24 weeks depending on catalog complexity, integrations, and design scope. A focused B2B Commerce launch for a known customer base is typically faster than a full B2C storefront. We phase launches so a first buying experience goes live before every feature is built.
Cost is driven by catalog and pricing complexity, the number of integrations — ERP, payment, tax, shipping — and how custom the storefront experience is. Salesforce licence pricing is separate and partly volume-based. We quote fixed-price phases after discovery so you approve a defined budget per stage.
Yes. Products, pricing, inventory, and orders typically sync between Commerce Cloud and ERPs such as SAP, NetSuite, or Microsoft Dynamics through APIs or middleware. We scope the integration in discovery, decide the system of record for each data type, and validate flows with real orders before launch.
Yes. Most clients continue with a managed services plan covering storefront changes, integration monitoring, Salesforce releases, and conversion improvements. Commerce is never finished at go-live — catalogs change, promotions run, and integrations evolve — so ongoing support is built into how we plan engagements.
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